ClaraHeart | ClaraWell

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Healthcare often overlooks how care feels, not just what it does.

This short survey helps ClaraWell learn from nurses directly so we can build an intelligence that listens with empathy.

Nurses carry the heartbeat of care, and your perspective shows what compassion looks like at the bedside and beyond.

Just 12 quick questions, designed to take 2 minutes or less.

Most questions allow you to select more than one answer, and there are no right or wrong choices.

Responses are anonymous and securely processed on HIPAA-compliant Microsoft Azure servers operated by ClaraWell Health Inc.

Overall, how are you feeling about the emotional side of your nursing work today?

Think about your energy and emotions as a nurse right now.

Choose one of the following answers

😀 Very good
🙂 Okay
😐 Tired
😟 Worried
😞 Struggling

When supporting patients, where do you most often get the insights you rely on?

Think about where you gather the most useful information about patients.

Select all that apply

Direct patient conversations
Test results or reports
Notes from doctors or allied health
Family or caregiver input
Patient-reported data (logs, apps, self-checks)
Shift handovers or team discussions

When patients are unwell, what kinds of support do you most often give?

Think about the forms of support you most often give patients who are struggling.

Select all that apply

Clear instructions for next steps
Emotional reassurance
Encouragement to rest
Comforting presence
Helping coordinate care across the team
Checking in on daily needs

When patients are stable or improving, what helps keep them that way?

Think about how you help patients stay well, not just recover.

Select all that apply

Encouraging healthy routines
Preventive care reminders
Respecting their independence
Celebrating progress
Coordinating with families or caregivers

Beyond clinical tasks, what kind of support do you most often give?

Think about how your role contributes to overall wellbeing.

Select all that apply

Motivation or encouragement
Gentle reminders about adherence
Lifestyle guidance (diet, exercise, sleep)
Emotional support when they worry
Space when they need it

When patients struggle, what kind of response do you most often use?

Think about the style you most naturally use when patients struggle

Choose one of the following answers

“Do this next…” (clear instructions)
“I hear you, take it easy.” (gentle reassurance)
“You’ve got this, you’ll get through it.” (encouragement)
“I’m here if you just want to talk.” (listening)

When do you feel it’s most important to check in with patients?

Think about the timing of check-ins that feels most supportive.

Select all that apply

Before an appointment
After receiving results
When symptoms flare
During shift handovers or transitions
Late at night/when patients feel alone

Which of these tones feels closer to the support you usually give patients?

Think about the tone you use most often when speaking with patients

Choose one of the following answers

A: “I’m here to listen, take your time.”
“I understand, let’s find a solution together.”
“Step by step, you’ll get through this.”

What’s something you often say to patients that helps them feel cared for?

Sometimes the right words make a big difference. Have you said any of these to patients?

Select all that apply

“I hear you, that must be difficult.”
“You’re not alone in this.”
“I’m proud of the progress you’ve made.”
“Let’s take this one step at a time.”

What’s something you’ve heard said to patients that felt cold or dismissive?

Sometimes words can feel cold or dismissive. Have you ever heard any of these in patient care?

Select all that apply

“It’s all in your head.”
“Other patients have it worse.”
“Nothing you’re doing will really change this.”
“You’ll just have to live with it.”

Which aspects of nursing empathy do you wish more people understood?

What part of your work story do others often miss?

Select all that apply

Time pressure makes it difficult
Handover gaps cause stress for patients
Emotional labor takes real energy
Balancing empathy with technical accuracy is difficult
Not being listened to within the system is exhausting

What makes you feel most trusted and understood by patients?

When do you most feel, yes, my patients really understand and trust me?

Choose one of the following answers

They follow care guidance
They share openly about their struggles
They ask thoughtful questions
They show appreciation for your role
Their families or caregivers support the plan

Thank you for sharing your perspective with ClaraWell.
Every response helps us learn how to care with empathy.

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